I would like to have a SendOutCards account. I see this as something that will really benefit me! But I’m worried about being able to cancel my subscription. How easy is it really to cancel? I don’t want to get stuck paying month after month if I’m not using it.
That’s a great question. We hope you’ll love our service and will never want to cancel. But if you decide you need to, it is very easy to cancel your subscription. In fact you can do it from your back office.
The only requirement is that once you cancel a subscription, you can’t start another one for 90 days. During that 90 days you will be on the Pay as You Go Plan. So just make sure you have enough points built up to last, and you’re good to go.
Here is how you will cancel your subscription:
From your Main Menu click the “Customer Account Manager” link found at the top of the page. Next, click the link “My Subscription” and then “View/Edit subscription profile.” You can modify your subscription by changing the date it runs, the amount of points you buy, or your payment information.
If you would like to cancel the subscription, click the “Cancel Profile” at the bottom of the page located below the subscription information, then confirming the cancelation of the subscription by clicking “Yes.” You can also cancel your subscription by filling out the Cancellation Form and faxing or mailing it back to us
Note: This does not close your account. Any points and expense you already have in your account will still be there to use. You will just not be charged for any more points until you restart your subscription.
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Let’s have some conversation!
By Lynn Huber
p.s. We do our best to make it as easy as possible to use our system. Now there’s no reason to have to get dressed and go out to the store when you need a card or a gift.
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